PROJECT MANAGER

 

Collaborative, knowledge-driven project manager (PMP) with expertise in IT network / services design and implementation from project proposal through the entire project lifecycle utilizing Agile and Waterfall in domestic and international environments.  Excels in managing scope, people, and ROI, successfully driving cross-functional solutions across service platforms and global datacenters including VoLTE, and IMS VoIP. Consistently achieves successful on-time, end-to-end solutions. Demonstrates unique ability to communicate complex topics to both technical level and executive management; effectively builds relationships; highly adaptable. BS, Computer Engineering.

 

·               Risk Management / Planning	·               Healthcare Services (HIPAA)	·               Customer Facing
·               Vendor / Sub-Contractor Management	·               Connected Vehicle	·               Lifecycle Management

KEY PROJECTS

ü      Concurrently project managed 10-20+ active security solution installs and upgrades ranging from $500 K to $5 mil in revenue

ü      Developed HIPAA compliant Remote Patient Monitoring Service allowing healthcare professionals to reduce remittance, creating projected cost savings in excess of $10 mil annually for hospitals and healthcare facilities

ü      Successfully migrated newly established client platform solutions on time, in real time, with average deployment budgets of $5 mil generating annual revenues of $2 to $12 mil.

ü      Initiated $1.2 mil project to proactively address customer satisfaction at software delivery

ü      Optimized regression process, reducing staffing needs and increasing coverage 300%

TECHNICAL SKILLS

·               VMWare, VSphere, OpenStack, IP Switch and Datacenter In-Build, Integration & Site Develop

·               Microsoft products: Project, Word, Excel, PowerPoint, Sharepoint, Visio

·               Clarity, Clear Quality, SAP, Netcool, Business Objects, Remedy BMC

·               Oracle 10g/11i, SQL, MySQL

·               C/C++, PERL scripting, UNIX scripting, Visual Basic, HTML, J2EE, Java, UNIX / Linux, Solaris

·               Core Network, GSM/UMTS Radio Access Network, Media Gateway, Radio Network Controller, LTE, VoLTE, IMS VoIP

PROFESSIONAL EXPERIENCE

Ericsson, Plano, TX              2010 – 2014

A world-leading provider of telecommunications equipment and related services

Project Manager / System Integration Engineer – Security Solutions (2014)

·               Managed design, engineering, integration, and implementation of mobile communications security solutions for internal and external customers across the United States and Canada

·               Ensured systems are successfully deployed by maintaining continuous communications with customer and internal technical and project management teams until solution is in lifecycle

·               Solutions provided were in support of GSM, UMTS, and LTE HD Voice (VoLTE) mobility programs

System Integration Engineer Lead – Service Delivery Platform (2012 - 2014)

·               Developed a HIPAA compliant integrated Remote Patient Monitoring solution providing patients with end user devices and hospitals with an integrated solution

·               Designed a web interface that tracked and monitored vital information which allowed patients to be monitored from home.  Resulted in hospitals reducing costs and avoiding penalties that cost millions annually.

 

·               Solution Scope:

o                      Integrated solution included user interfaces, data base storage, and billing

o                      Redundant system security and reliability

o                      Resource optimization through hardware virtualization

o            Delivery through a phased roll-out allowing independent front end interfaces and data base storage systems

·               Coordinated a collaborative effort with multiple global vendors providing an integrated solution

·               Interfaced with customer through multiple scope changes and additions

Services Software Engineering Contractor – Access & Transport Operation (2010 – 2012)

·               Developed network configuration plans to comply with customers new platform builds

·               Provided engineering provisioning plans to comply with current software roadmap

·               Wrote data translation customized scripts that are implemented on customer’s “live” production network elements

·               Communicated throughout the entire solution implementation process, with customers (ATT and T-Mobile) and supporting technical and project management teams

 

NORTEL/Northern Telecom, city, state      1995 – 2009

A $5 billion global telecommunications vendor

Technical Project Manager - Wireless 3G Verification (2007-2009)

·                              Developed and verified upgrade procedures of blade server for support on customer platforms

·                              Monitored delivery of field execution and tracked and reported to management (C-Level)

·                              Ensured issues resolved in real time w / 99% accuracy w/no commercial impact downtime

·               Responsible for documentation, resulted in tracking, execution scheduling, issue tracking and resolution

Project Implementation Lead – Wireless VoIP Integration (2005-2007)

·               Coordinated parallel teams verifying VoIP deployment on both legacy hardware and new Advanced Telecommunications Computing Architecture (ATCA)

·                              Enriched executive reporting by 100% through migration to new database system

·                              Created innovative suite of tests for current and future verification packages

Project Manager, Team Lead - 3G Wireless GSM-ATM Passport Integration (2004-2005)

·               Managed team verifying 3G protocols, introducing ATM Passport nodes into network

·               Oversaw project documentation and software baseline verification process

·               Mentored experienced technical team to outperform forecasted time schedules by 20%

Project Manager – AT&T Wireless/Motorola SW Deployment (Core, OAM, Billing)(2002-2004)

·                              Communicated results directly to customer during official software delivery meetings

·                              Coordinated global development teams to ensure optimal targeting of customers’ focus areas

·                              Improved Customer Satisfaction rate from 85% to 100% for Software Development Delivery

Technical Project Lead – Regression and SS7 Enhancement Projects (1997-2002)

·                              Trained global team, allowing handoff of new process to reduce overhead costs by 60%

·                              Consistently led multiple teams to optimized results; time, coverage, costs

Software Development Engineer – MCI Operator Services (1995-1997)

Certifications and Education

BS, Computer Engineering, Texas A&M University, College Station, TX

Project Management Professional (PMP), ID#1248600

TOGAF 9 Training, Six Sigma, ISO 9001, TL 9000 Training